Cancellation policy
Last updated: October 8, 2026
The short version
- Gabi is a subscription: a new tin ships every 30 days until you cancel.
- We email you 3 days before every charge.
- Skip, pause, change your date or cancel anytime in your account. One click, no call, no fee.
How your subscription works
When you check out, you sign up for a recurring subscription. You pay today for your first order. Then we automatically charge the payment method you used, every 30 days, at the subscription price and shipping shown at checkout, until you cancel.
- The Single Tin: $49.90 every 30 days.
- The Starter Kit: $69 for your first order, then $49.90 every 30 days for your tin.
Prices are in US dollars and shown in your local currency at checkout. Taxes and shipping are added as described in our Shipping Policy. The bamboo whisk and the other extras included in the Starter Kit ship with your first order only.
Reminders before every charge
3 days before each renewal, we email you the date and the amount, with a link to skip, pause or cancel.
Manage or cancel online, anytime
Sign in to your account with the email you used at checkout (we send you a one-time code, no password needed). From there you can:
- skip a delivery or change your next date;
- pause your subscription;
- update your address or payment method;
- cancel in one click. Cancelling stops all future charges straight away.
To avoid your next charge, cancel before your renewal date (shown in your account and in your reminder email). Prefer email? Write to hello@gabisuperfoods.com and we'll cancel for you within 1 business day (Monday to Friday). If a renewal is charged after your cancellation request reached us, we refund it in full.
Price changes
If the price of your subscription ever changes, we'll email you at least 7 days (and no more than 30 days) before the new price applies, so you can cancel first if you wish.
Failed payments
If a renewal payment doesn't go through, we'll retry it up to 3 times over 7 days and email you each time. If it still fails, your subscription is paused until you update your payment method in your account.
Money-back guarantee and your rights
Your first order is covered by our 30-day money-back guarantee, and you keep all your legal rights (including the 14-day right to cancel in the UK and the EU). See our Refund Policy.
Questions?
Email hello@gabisuperfoods.com. We reply within 1 business day (Monday to Friday).
